Transparency · our remuneration
How we get paid, exactly.
Most providers in this industry publish neither their rates, nor when they invoice, nor what they receive from intermediaries. This is the page we wish we had found on their sites — applied to ourselves, grey area by grey area.
The principle
Paid on success. Otherwise, not paid.
Our fee only exists if money actually lands back on your account. It is degressive and marginal by tranche, like income-tax brackets: each slice of the recovered amount is charged at its own rate.
| Slice of the recovered amount | Rate |
|---|---|
| Up to €2,500 | 25% |
| €2,500 to €15,000 | 18% |
| €15,000 to €75,000 | 12% |
| Above €75,000 | 8% |
A €39 minimum per successful claim, a €5,000 cap per claim — and nothing at all if the claim fails.
The one exception to the published grid: above €75,000 recovered (family offices, institutions), terms are quoted individually. The principle does not change: success only.
Who pays what, when
The complete chronology of a FiscalPlace invoice.
A single event triggers an invoice: the refund actually arriving. Everything before that is free — here is the sequence, step by step.
When the claim is opened
€0Diagnostic, estimate of the over-withholding, check of the limitation deadlines: free, no commitment, no card. If the claim is not worth filing, this is where we tell you.
Throughout the processing
€0Preparing the file, filing, chasing — including when an administration takes more than twelve months to answer. No file fee, no retainer, no compulsory subscription.
The day the refund arrives
-€1,255example · on €6,000 recovered
This is the only moment an invoice is issued: the fee on the public grid, computed on the amount actually recovered. Nothing recovered, nothing invoiced — whatever the work done.
Worked example: on €6,000 recovered, the invoice — the only one on the claim — comes to €1,255; €4,745 net is yours. The slice-by-slice calculation is detailed on the pricing page.
Third-party costs
Out-of-pocket costs, re-invoiced at cost — line by line.
Some claims require spending with third parties. It is rare, always announced before being incurred, and re-invoiced at the exact price paid — receipt attached, zero margin, zero percentage.
Every disbursement appears as a separate line on your invoice, with the third party's receipt. We never incur a disbursement without your explicit prior consent.
The money flow
Where the refund lands, honestly.
It depends on the country: each administration has its own payment circuit. Two cases exist, and you follow either one step by step in your account.
The refund arrives directly on your account
Many administrations pay the claimant directly: the money reaches you without ever passing through us. We then issue our fee invoice afterwards — you get paid before we do.
The refund transits through a dedicated account
Some circuits require payment to the representative who filed the claim. The refund then transits through a dedicated account, separate from our operating accounts; the fee is deducted and the net paid out to you, with every movement traced in your account.
We will not put case 2 into service before full validation:
[CLIENT-FUND SEGREGATION ARRANGEMENTS TO BE LEGALLY VALIDATED BEFORE LAUNCH]
Until then, this page states what exists and what does not exist yet — rather than promising an unfinished arrangement.
Conflicts of interest
Our conflicts of interest, owned and countered.
Every remuneration model creates incentives — ours included. Here they are, together with what counterbalances them. Judge for yourself.
Paid on success, we would be tempted to handle only large claims and leave the small ones aside.
Our automated pipeline lowers the processing cost of every claim, and the €39 minimum fee makes small claims viable. And when filing genuinely is not worth it, the free diagnostic and the simulator tell you so — rather than billing you for nothing.
Paid per successful claim, we would be tempted to file fast and in bulk, at the expense of quality.
Every claim goes through the checks described on “How it works”, and any claim whose estimate exceeds €10,000 is systematically reviewed by a human before filing — a guardrail built into our pipeline that can never be switched off.
The checks, in detail →Kickbacks from brokers and custodians
We receive none. Nobody pays us to steer you towards a broker, a bank or a product: our only revenues are the success fee, the fixed-price services and the monitoring subscription — all public on the pricing page.
See all our prices →The rebate paid to partners (advisers, wealth managers)
It amounts to 20% of the fee we collect and comes out of our margin: a client referred by a partner pays exactly the same grid as a client who comes to us directly. The full mechanism is documented publicly.
The partner programme, in plain terms →FAQ
The recurring questions, answered in full.
What do you pay if the claim fails?
No fee — that is contractual, whatever the work done. Only disbursements already incurred with your explicit consent (a certified translation, for instance) remain due at cost, because they were paid to third parties: it is the only money you can lose, and you know about it before it is spent.
Is there a subscription or any hidden fixed fee?
Nothing hidden: everything is on the pricing page. The multi-portfolio monitoring subscription (€19 per month or €149 per year) is strictly optional and unrelated to the recovery itself; fixed-price services (W-8BEN, certificate of residence…) are billed per act, at the displayed price, only if you order them.
Why a €39 minimum fee?
Because a successful claim, however tiny, has an incompressible cost: checks, filing, follow-up, payout. The honest consequence: below roughly €60 of over-withholding, the minimum would absorb most of your gain — we then advise you to wait and pool several years of dividends. The simulator runs that calculation for you, free.
Does the rate really fall as the amount grows?
Yes, mechanically: the grid is marginal by tranche, so each additional euro recovered is charged at its own — ever lower — tranche rate. The overall effective rate falls as the amount grows, and the fee is capped at €5,000 per claim in any case.
The full grid, with the worked examples.
Every tranche, every fixed-price service, every edge case: it is all on the pricing page — and the simulator applies this schedule to your own figures, no email, no commitment.