Terms of Sale

These Terms of Sale are entered into between [COMPANY NAME TO BE COMPLETED] (“FiscalPlace”, “we”), publisher of fiscalplace.com, fully identified in the legal notice, and any natural or legal person ordering a service (“you”, the “Client”). Placing an order constitutes acceptance of the Terms of Sale in force on that date.

They apply to the three families of services described in article 2, to the exclusion of any regulated personalised tax advice: FiscalPlace performs administrative and tax filings, it does not build tax strategies.

FiscalPlace offers three families of services:

1. 01Success-fee recovery — preparing, filing and following up withholding-tax refund claims on foreign dividends, paid for solely through a fee on the amounts actually recovered (articles 3 and 4).
2. 02Fixed-fee services — one-off services at a firm price: W-8BEN and W-8BEN-E forms, certificate of tax residence, ITIN assistance, priority handling of a claim close to its limitation deadline (article 3).
3. 03Monitoring subscription — portfolio monitoring and limitation-deadline alerts, billed per portfolio, monthly or yearly (articles 3 and 9).

The initial diagnostic — analysing your statements to determine whether recoverable over-withholding exists — is free and without commitment, including when it concludes that filing is not worth it.

The schedule below is the entirety of our prices: there is no other grid, no file fee, no surcharge not listed here. It is the same schedule as the pricing page, generated from the same data source.

The schedule is marginal: each slice of the recovered amount is charged at its own rate — a tier's rate never applies to the whole amount. The fee is bounded by a €39 minimum per successful claim and a €5,000 cap per claim, whatever the recovery. If the claim fails, no fee is due — minimum included.

Above €75,000 recovered, volumes fall under institutional pricing (family offices, wealth managers), agreed in writing on a bespoke quote. The public schedule remains the default reference until a specific agreement is signed.

Fixed-fee services

Monitoring subscription

The monitoring-and-alerts subscription costs €19 per month or €149 per year, per monitored portfolio. Its duration and cancellation are detailed in article 9.

Partner revenue share

When your claim is referred to us by a partner (financial adviser, wealth manager), that partner receives 20% of the success fee we actually collect on the claim. This share comes out of our side: it changes neither the schedule above nor your net.

Prices are stated in euros. [VAT: REGIME TO BE CONFIRMED BY CHARTERED ACCOUNTANT — whether each price is inclusive or exclusive of VAT will be specified here before commercial launch.]

Triggering event: the fee is owed only upon actual receipt of the refund paid by the tax administration — whether the payment passes through us or reaches you directly. No refund, no fee: no file fee, no minimum, no penalty.

Base: the fee is computed on the amount actually recovered, as stated in the administration's decision — never on the amount estimated at diagnostic or filing time.

Marginal schedule: as with income-tax brackets, each slice of the recovered amount is charged at its own tier rate (article 3). A tier's rate therefore never applies to the whole amount.

Contractual example

For a recovered over-withholding of €6,000, the computation runs slice by slice:

Some formalities generate external costs: certificates issued by an administration, apostilles or legalisations, specific postage, international transfer bank charges. These disbursements are re-invoiced at cost, with no margin, against the corresponding receipts.

Any foreseeable disbursement is announced to you before it is incurred. Disbursements incurred with your agreement remain due even if the claim fails: they are sums actually paid to third parties, not remuneration for FiscalPlace.

Recovery requires you to mandate FiscalPlace to act in your name before the tax administrations concerned: preparing forms and signing them where the local procedure allows, filing claims, receiving correspondence, chasing responses. The mandate is formalised in writing (electronic signature) before any filing and states its scope: countries, periods, accounts covered.

The mandate is revocable at any time, in writing, with no revocation fee and no justification required.

Effects of revocation while claims are being processed: we immediately stop any new filing and hand over the state of the file and the documents you need to take over. Claims already filed continue their course before the administration: if one of them results in a refund, the article 4 fee remains due on that refund, as do disbursements already incurred. No fee is due for claims not yet filed on the day of revocation.

Our filings are only as good as your documents. You undertake to:

• provide accurate, complete and authentic documents (statements, certificates, identity evidence) and flag anything likely to affect a claim: a change of tax residence, a claim already filed elsewhere, a partial refund already received;
• not claim the same withholding twice — directly or through another provider — for the periods and accounts you entrust to us;
• inform us without delay if an administration pays a refund directly to you or sends you correspondence about a pending claim;
• answer our requests for additional documents within a reasonable time: several administrations definitively reject files left incomplete beyond their internal deadlines.

Knowingly submitting falsified documents triggers immediate termination of the mandate, without prejudice to the reports the law requires.

The decision to grant or refuse a refund belongs exclusively to each tax administration. FiscalPlace commits to the quality and completeness of the file it submits and to diligent follow-up — a best-efforts obligation — never to the decision, nor to its timing.

Amounts shown at diagnostic time and in the simulator are indicative estimates based on published treaty rates; every claim is verified before filing. Timelines we communicate are observed ranges, not commitments: some administrations take more than twelve months to process.

This model has a simple counterpart: if the claim fails, you owe no fee (article 4). The risk of failure sits with us, not with you.

The monthly subscription renews tacitly for one-month periods. It can be cancelled at any time, from the client area or in writing; cancellation takes effect at the end of the current period, with no fee or penalty.

The yearly subscription renews tacitly for one-year periods. As required by the French Consumer Code, you are informed in writing before each renewal date of your right not to renew; after a tacit renewal, you may cancel at any time, free of charge, with effect under the statutory conditions.

Cancelling the subscription does not affect recovery claims in progress: they remain governed by articles 4 and 6.

If you are a consumer contracting at a distance, you have a 14-day withdrawal period from the conclusion of the contract, with no reason or penalty required. Writing to the address in the Contact article is enough; any sums paid are then refunded within the statutory deadlines.

Limitation deadlines do not always wait 14 days: you may expressly ask us to start performance immediately. In that case, if you withdraw before the period ends, you owe the price of the service already performed; and if the service is fully performed before the period ends, with your express agreement and your acknowledgement that the withdrawal right is lost, it can no longer be exercised.

Concretely: withdrawing, within 14 days, from a recovery mandate under which no claim has yet been filed costs nothing — the diagnostic is free, so there is nothing to refund.

Any complaint should first be addressed to us in writing, identifying the claim concerned: every complaint is investigated and receives a written answer.

If you are a consumer and the answer does not satisfy you, you may refer the matter free of charge to the consumer mediator: [CONSUMER MEDIATOR TO BE APPOINTED — contact details and referral process to be published here].

These Terms of Sale are governed by French law [GOVERNING LAW TO BE VALIDATED BY LEGAL COUNSEL]. If you are a consumer residing in another country, you keep the protection of your country's mandatory rules.

Failing amicable resolution or mediation, the competent courts have jurisdiction under ordinary rules.

For any question about these Terms of Sale, an invoice or a complaint:

contact@fiscalplace.com

Or use the contact page →